FAQs

FAQs

 

FAQ’s – Here’s how you can get ready for your visit:

  • Have your health plan member ID card handy
  • Have a copies of any recent blood test or lab results readily accessible, as well as any consultative reports
  • Gather all of your medications, including prescriptions, over-the-counter medicines or vitamin supplements, and any samples from your doctor
  • Wear a loose-fitting, short-sleeved shirt or blouse and easy-to-remove footwear

Here are answers to some common questions:

Does my Health Plan know you are contacting me?

Yes, your health plan has partnered with Peak to provide this service at no additional cost to you and encourages its members to schedule an annual Health Assessment. Peak works closely with your plan to ensure that its members are contacted and assessed in the most professional manner by licensed nurse practitioners.

Who can I call at my Health Plan to make sure that this is a legitimate service?

A customer care representative at your health plan can verify that Peak is offering this service on their behalf.

How many times can Peak come to my home each year?

A Peak Nurse Practitioner can visit your home once each year.

How much do I have to pay for my assessment?

The annual in-home Health Assessment is offered at no cost to you.

Why can’t my regular doctor do my assessment?

This assessment doesn’t replace your regular doctor appointments, but is an additional benefit that your Health Plan offers to you free of charge. Unlike your regular doctor’s appointments, your Health Assessment will be done in the comfort and convenience of your own home. Most assessments last about an hour, so you’ll have plenty of time to discuss any health concerns you have in detail with the Nurse Practitioner.

What will be done with the information that is collected?

With your permission, the information that is collected from your in-home assessment is shared with your primary care physician so that he/she can better coordinate your care. Your information is kept private. Our staff is careful to follow all regulatory privacy rules, including those of the Health Portability and Accountability Act (HIPAA).

Will my premium go up because of my assessment?

No, the information gathered during this appointment will not change your premium.